Python Job: eCommerce Operations Manager

• 
  A comprehensive understanding of the logistics systems (Unleashed).
• Experience in end-to-end process management.
• Excellent communication skills.
• Strong problem-solving skills.
• Solid troubleshooting skills.
• Familiarity with leading eCommerce platforms (Shipstation, Shopify)
• Experience in eCommerce sales & Marketplaces.
• Good leadership and people management skills.

• Lead onboarding of new/maintenance of existing D2C, including EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.
• Facilitate creation/setup of new eCommerce items, bundles, etc., in collaboration with the latest product development and packaging configurations
• Partner with marketing, analytics, & operations to translate high-level financial forecasts into rolling daily order estimates to ensure proper levels of finished goods, shipping materials, and planned labour.
• Oversee month-end close for eCommerce channels, working with operations & finance on billing accruals, inventory reconciliation & management reporting.
• Partner with consumer service, operations & warehouse to prioritise re-shipments, identify patterns, troubleshoot errors and implement corrective actions.
• Recommend and initiate optimisations that drive operational efficiencies and enhanced customer service collaborating with warehouse & Operations functional leads on CI projects as needed.
• Accepts responsibility for the organisational goals by taking ownership of new and different duties and identifying new opportunities.
• Proven ability to translate high-level forecasts into by item by location demand plans
• Experience setting up and troubleshooting EDI/API connections as a business process owner (developer experience not required)
• Experience with Shopify, Shipstation, IMS (Unleashed preferred)
• General business acumen, including an understanding of accrual accounting (Knowledge of Xero)
• Ability to be entrepreneurial and methodical
• Results-oriented with high expectations of self and the greater team
• A collaborative mindset with strength in effectively receiving and communicating feedback

• We’re looking for someone with a quantitative background, ideally a Bachelor's degree or Master’s degree in engineering, mathematics, finance, economics, etc.
• You will have at least two years of experience in a high-performance startup, focusing on strategy, operations, or analytics. We will also consider candidates with less experience if they demonstrate strong abilities in quantitative fields.
• You will be required to make decisions and recommendations based on quantitative and qualitative analysis, helped by solid business judgment, critical thinking, and financial skills.
• You will be required to thoroughly document business processes, including training the team and demonstrating continual process improvements.
• You must be comfortable taking the initiative in a constantly changing work environment while maintaining flexibility, a collaborative attitude, and great attention to detail.
• Curiosity is required. Every day will bring a new challenge across different aspects of the business. You will need to learn quickly and take ownership of problems.
• Management quality - You will need to feel comfortable being the go-to person to solve other team members' problems through critical thinking and data analysis.
• SQL and Python knowledge is a plus but not required.

• An organisation that is experiencing incredible growth, with strong career progression opportunities for the right candidate.
• An energetic and supportive team.
• An organisation with an entrepreneurial mindset and a fast-paced environment.
• At-cost whisky & gin for staff + freebies.
• A flexible work-from-home policy and casual work environment.
• Company equity through our employee share option plan.

Welcome to Liquor Loot! Our inaugural product, Whisky Loot, was launched to shake up the Australian online whisky market. Since then, we have become a top eCommerce player with a world-class digital platform, a track record of rapid growth, and a commitment to providing our customers with an unbeatable experience. We are always looking for talented, driven, and innovative individuals to join our team of creatives and strategists. At Liquor Loot, we do things differently - we expect our employees to bring energy, a long-term focus, and a desire always to find new ways of working. We embrace challenges, think big, and push boundaries to provide our customers with the best experience possible and support the distillery industry. If this sounds like the work environment that inspires you, we can't wait to review your application and get to know you better. Join us and be part of a team that is changing the spirits game!